Help & Support
Find answers to common questions and get assistance
For Students
To enroll in a course:
- Navigate to "Browse Courses" from the home page
- Select the course you're interested in
- Click the "Enroll" button
- Complete the enrollment process
- Upload your payment receipt
- Wait for instructor approval (usually instant)
- Access the course materials once approved
After enrolling in a course:
- Go to your enrolled courses
- Click on the course you enrolled in
- Click "Upload Receipt"
- Select the receipt image or PDF from your device
- Submit for verification
- The instructor will review and approve within hours
Download availability depends on the instructor's settings for each resource. Some instructors allow downloads while others require you to view materials within the platform. Check the download icon next to each resource to see if downloads are enabled.
If your payment isn't approved:
- Double-check that your receipt is clear and legible
- Verify the payment amount matches the course price
- Ensure you used the correct payment method
- Resubmit a clearer copy if needed
- Contact support if you continue having issues
For Instructors
To create a course:
- Sign in to your instructor account
- Go to "My Courses" in your dashboard
- Click "Create New Course"
- Fill in course details (title, description, price, duration, etc.)
- Configure payment methods
- Save and publish your course
To upload course materials:
- Go to your course details page
- Click "Upload Resource"
- Select a file (PDF, documents, videos, etc.)
- Add a title for the resource
- Choose if students can download it
- Submit and publish
To review and approve student payments:
- Go to your dashboard
- Click "Review Receipts"
- View pending payment submissions
- Review the payment amount and receipt image
- Click "Approve" to grant student access
- Or click "Reject" with a reason if needed